Marketforpet offers you an online shopping service regulated by the terms and conditions of sale described below. In this sense, the use of this site constitutes your agreement with these terms and conditions of sale.
Marketforpet reserves the right to change these terms and conditions of sale without prior notice, any changes being published on the website www.marketforpet.com.
2. Company information
The site www.marketforpet.com are registered under the Regulation of registration of .com domains / subdomains and, with legal deposit No. 340473/12 in which it is owned by:
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Bullfarma - Comercio de produtos veterinários Lda
Zona Industrial da Poupa II Rua C Nº15
4780-321 Santo Tirso Portugal
The site www.marketforpet.com is for private use only. Reproduction, transfer, distribution or storage of the contents of this site without prior written permission is prohibited for purposes other than strictly personal use.
Bullfarma - Comércio de productos veterinárias, Lda reserves the right to modify, at any time, the information and commercial offer presented on: products, prices, promotions, commercial conditions and services.
The use of the domain www.marketforpet.com for abusive purposes and without previous authorization is expressly prohibited the introduction of links of our site, with commercial ends, without previous authorization of Bullfarma - Comercio of veterinary products, Lda. , May be susceptible of recourse to the competent legal means by Bullfarma - Comercio de productos veterinárias, Lda. In the event that you find in other sites, links that allow you access to www.marketforpet.com, we inform that Bullfarma - Commerce of products Veterinarians, Lda. Has no responsibility, nor on the origin of the page, nor on the contents inscribed in it.
In the event of any typographical / computer error in the presentation / description / price of the products, the customer assists the right to terminate the purchase and sale agreement in the applicable legal terms. Similarly, Bullfarma - Comércio de productos veterinárias, Lda. Has the right to propose changes to the order if the error damages the company.
4. Promotional Campaigns
All promotional campaigns follow the general rules of stock availability. Unless otherwise described in the campaign conditions, all campaigns are Online Exclusives.
All the promotions offered by Marketforpet are automatically applied in the Shopping Cart, according to the conditions of each campaign. Therefore, any returns and exchanges that may result from these purchases using a discount (Promotional Code or Virtual Credit) will be based on the final billing amount and not the actual value of the order articles.
For the purposes of calculating Shipping Costs, the value to take into account is the Total of the purchase already with the discounts applied.
5. Making Purchase Orders Online
Making an Order in marketforpet.com is very easy and respects all the rules and laws of E-Commerce.
Important: The handling of orders starts only after confirmation of payment.
If the data is not correct or you want to change your order, you can immediately ask for its change or even cancel the purchase.
In accordance with the provisions of Law 7/2004 of 7 January on electronic commerce, Bullfarma - Comercio de veterinárias, Lda. Reserves the right to unilaterally cancel the order whenever there is a programming error, a defect in Or if the contractual offer becomes deformed at its destination where the error concerns an essential element of the contract.
The orders placed on marketforpet.com are sent by CTT carriers. We currently ship to all world.
Any delay in the shipment of articles, compared to the estimated dates presented, does not confer the right to compensation.
After the shipment of the order from our warehouses, the responsibility of the warehouse is transferred to the transport company.
The tracking of orders can be done by clicking the Tracking link sent in the shipping confirmation email and in the Customer Area in Orders, where you will indicate at any time, where your order is located until the final receipt.
Shipping charges may be modified at any time without notice. In any case, the shipping costs that appear at the time of placing the order will be valid.
7. Prices and Payments
The prices of all products indicated on the website marketforpet.com are presented in euros, with taxes and fees included. Any change to the applicable VAT rate will have immediate reflection on the prices of the products.
However, Bullfarma - Comercio de productos veterinárias, Lda reserves the right to change prices at any time.
8. Available payment methods:
Paypal: is used exclusively for online purchases. With a PayPal account you can choose to associate your credit card or bank account with PayPal and make secure purchases. You will be redirected to the PayPal page where you must authenticate and validate the payment.
Hipay: by choosing this option you must make the payment within 24 hours to guarantee the availability of the stock.
9. Exchanges / Returns Policy
Marketforpet accepts exchanges / returns within 30 days of receipt of the order, provided that the items: - have not been used; - they are not personalized; - have original label; - they are in perfect conditions of sale, in the original packaging (if it exists).
The costs of transportation of exchanges / returns are the responsibility of the customer.
In case the exchange / return is caused by an error of delivery from Marketforpet, the customer must contact us in order to proceed with the marking of the collection of the article, thus assuming to Marketforpet all the exchange / return charges.
However, the shipment of the replacement article (s) to the customer follows the norms of the Shipping Orders of a normal purchase.
The customer must always keep the proof of delivery since, until we receive the item (s) in our warehouse, it is the responsibility of the customer.
Marketforpet is not responsible for lost or delayed items in the customer's transportation to our warehouse.
In case of an exchange for an item of lower value, Marketforpet undertakes to return the value of the difference (excluding shipping costs).
In case of return of the order, only the value of the article (s) is refunded, thus excluding the value of the shipping costs.
The transfer of the refund amount will be made within a maximum period of 10 business days after receiving the order in the Customer Support of our company. The date on which the amount transferred will be available in the customer's account depends on the bank's banking institution.
Claims of defects of articles after use are accepted.
Upon receipt of your shipment, the claim will be reported to the brand and the maximum response time to the customer is 1 month.
11. Privacy and Protection of Personal Data
In compliance with Law 67/98 of 26 October, on the Protection of Personal Data, we inform you that the treatment of personal data collected on the website marketforpet.com is the responsibility of Bullfarma - Comercio de productos veterinárias, Lda. The data collected on this site Are intended for the processing of orders and communication with Clients, processing requests for information and eventual complaints, statistical analysis, as well as their use for the purposes of direct marketing. Bullfarma - Comercio de productos veterinárias, Lda. Guarantees the confidentiality of all data provided by its customers. Notwithstanding Bullfarma - Comércio de produtos veterinárias, Lda proceed with the collection and processing of data in a safe way which prevents their loss or manipulation, using the best techniques for this purpose, we inform you that the collection in open network allows the circulation Of unprotected personal data at the risk of being seen and used by unauthorized third parties. All Clients have the right to access, rectify, cancel and oppose their data. If you wish to cease to be part of the database at any time you can exercise this right.
12. Governing Law
All purchases made on Marketforpet.com are subject to Portuguese law. Any conflict or divergence of interpretation of the General Conditions of Sale and Use shall be submitted to the competent Portuguese court.
If our client is outside of Continental Portugal, we inform that any legal process should be sent to the Portuguese courts.
Alternative Dispute Resolution (RAL) - Law nº144 / 2015 of 8/9
In the event of a dispute, the consumer may use an Alternative Dispute Resolution Body:
Center for Arbitration of Consumer Conflicts of Vale do Ave / Arbitral Tribunal
Rua Capitão Alfredo Guimarães, 1,
E-mail address: firstname.lastname@example.org
CIAB - Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court)
Rua D. Afonso Henriques, 1,